Question 1

What's the rough-in dimension for TOTO toilets?

Accepted Answer

Most TOTO toilets use a standard 12-inch rough-in. Some models, like select Aquia and Drake series, also offer 10-inch rough-in options. Measure from the wall (not baseboard) to the center of the drain bolt caps before ordering.

Question 2

How do I install a TOTO Washlet bidet seat?

Accepted Answer

TOTO Washlets require a standard elongated or round bowl (verify compatibility with your toilet model), a nearby GFCI electrical outlet, and a water supply connection. Most Washlets include a mounting plate that attaches to the existing bolt holes on the toilet bowl.

Question 3

What's the difference between TOTO Tornado Flush and standard flush?

Accepted Answer

TOTO's Tornado Flush uses two powerful nozzles that create a centrifugal rinse action, cleaning the bowl more effectively with less water. It replaces traditional rim holes. Installation is the same — the flush technology is built into the fixture.

Question 4

Where can I find TOTO parts and documentation?

Accepted Answer

Visit totousa.com/parts and search by model number. TOTO provides exploded parts diagrams, spec sheets, and installation guides. You can also order replacement parts directly through their website or contact our showroom.

Question 5

Can I retrofit a TOTO Washlet to my existing toilet?

Accepted Answer

Most TOTO Washlets fit standard elongated bowls. Some models also fit round bowls. You need: matching bowl shape, a GFCI outlet within 3 feet of the toilet, and a water supply connection (T-adapter included).

Question 6

What power requirements do TOTO Washlets and Neorest models need?

Accepted Answer

All TOTO Washlets and Neorest models require a dedicated 120V GFCI outlet. The outlet should be within reach of the included power cord (typically 3-4 feet). Plan the outlet location during rough-in for a clean installation.

TOTO Installation Guides, Parts Diagrams & Specs